Big Island Paratransit

Transportation · Hawaii · Paid

ADA paratransit service on Hawaii Island operated alongside the Hele-On bus system, with reservations required in advance. Based in Hilo with service across the Big Island. Fathers who are certified riders, or who care for certified dependents, should call to schedule trips. Bring photo ID, address verification, and medical documentation of the qualifying disability when completing certification for ongoing service.

Contact & Details

Address: Hilo, HI 96720

Phone: 808-961-8744

Hours: Mon-Sat by reservation

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About Transportation for Fathers

Transportation assistance helps fathers get to work, court, medical appointments, and childcare. Public transit passes are often available free or discounted through TANF, Medicaid non-emergency medical transportation (NEMT), and social service agencies. Many job training programs cover bus passes. The Ways to Work program and some community action agencies provide low-interest car loans to working parents. State DMVs typically require proof of insurance and current registration; low-cost insurance programs exist for low-income drivers in several states (California's Low Cost Auto Insurance is one example). For rural fathers without reliable transit, dial-a-ride and volunteer driver programs are coordinated through Area Agencies on Aging and community action agencies. Medicaid NEMT covers rides to covered medical visits at no cost. This directory includes transit authorities, Medicaid NEMT providers, and car-ownership assistance programs.

Transportation in Hawaii

Hawaii's Family Court is a division of the Circuit Court and operates in each of its four judicial circuits (Oahu, Maui, Hawaii Island, Kauai). The Child Support Enforcement Agency operates under the Attorney General. Honolulu is by far the largest population center. Legal Aid Society of Hawaii is the primary civil legal aid provider, with Volunteer Legal Services Hawaii offering supplemental pro bono support.

More Transportation in Hawaii

  • Skyline – Honolulu Rail Transit — Honolulu's elevated rail transit system connecting West Oahu to urban Honolulu with frequent service throughout the day. Fares are managed v
  • Maui Bus — Public bus service on Maui with routes connecting Kahului, Wailuku, Kihei, Lahaina, and other Maui communities. Fares are modest and monthly
  • HDOT – Hawaii Public Transit — State transit programs and transportation resources through the Hawaii Department of Transportation from the Punchbowl Street headquarters i
  • Handi-Van – Oahu Paratransit — Door-to-door ADA paratransit service for certified riders with disabilities on Oahu, operated alongside TheBus. Fathers who are certified ri
  • Roberts Hawaii – Shuttle Services — Airport shuttles and charter transportation across the Hawaiian islands with vehicles ranging from shared shuttles to private vans. Based in
  • Aloha United Way 211 – Transportation Help — Dial 211 any time to reach Aloha United Way's 24/7 statewide helpline for referrals to transportation assistance programs, including medical

Transportation — Common Questions

Can I get help affording a car?
Some community action agencies and programs like Ways to Work, Wheels to Work, or Good News Garage offer low-interest loans or donated vehicles to working parents. Eligibility typically requires employment or training and income under a threshold. Waitlists can be long.
What is Medicaid NEMT?
Non-Emergency Medical Transportation — Medicaid must cover rides to and from covered medical appointments at no cost. Call the transportation number on the back of your Medicaid card to schedule. Rides must be arranged in advance (usually 2–3 business days).
Are there reduced-fare transit options?
Most transit agencies offer reduced fares for seniors, disabled riders, and Medicaid enrollees. TANF and some workforce programs include transit passes. Some employers subsidize transit through pre-tax benefits. Contact your local transit authority for eligibility.
What if I live in a rural area with no bus?
Dial-a-ride services, volunteer driver programs through Area Agencies on Aging, rural transit partnerships, and Medicaid NEMT serve rural residents. Community action agencies coordinate much of this. Call 211 for a local referral.