15 Resources
Call or text 988 for free, confidential 24/7 crisis support. Massachusetts calls are routed to local crisis centers staffed by trained counselors who can de-escalate, safety plan, and connect callers to nearby outpatient care, mobile crisis teams, and emergency services. Available to anyone in distress or worried about a loved one, including fathers in custody, divorce, or job-loss crises. Chat also available at 988lifeline.org.
988 · Statewide · 24/7 · Visit Website
Text HOME to 741741 for free, confidential crisis counseling via text. Trained crisis counselors are available around the clock to help with suicidal thoughts, anxiety, depression, family crises, and substance use. Texting can feel safer than calling for parents in shared-living situations. Free on most carriers and does not appear on phone bills. Counselors can refer to Massachusetts-specific outpatient and mobile-crisis resources.
Text-based — national · 24/7 · Visit Website
Statewide mental health advocacy organization offering free peer-led support groups, family education classes (Family-to-Family, NAMI Basics), a helpline for provider referrals, and public-awareness programs. Serves people living with mental illness and their family members, including fathers supporting a child or partner in crisis. Register for groups and classes online or by phone; no diagnosis or insurance required to participate.
617-580-8541 · 529 Main St, Suite 1M14, Charlestown, MA 02129 · Mon-Fri 9am-5pm · Visit Website
Free, confidential 24/7 national helpline for mental health and substance use disorder referrals. Callers are connected to Massachusetts treatment facilities, community-based organizations, and support groups regardless of insurance. English and Spanish speakers always available; other languages via interpreter. No appointment needed and no insurance required to call. Have your ZIP code and a general sense of preferred treatment type ready.
1-800-662-4357 · National · 24/7 · Visit Website
State agency overseeing public mental health services across Massachusetts. Coordinates community-based treatment, inpatient psychiatric care, emergency services, Program of Assertive Community Treatment (PACT), and respite programs through regional Area Offices. Individuals can apply for DMH services if they meet clinical and financial eligibility. Contact the nearest DMH Area Office for intake; bring photo ID, insurance info, and any prior treatment records.
617-626-8000 · 25 Staniford St, Boston, MA 02114 · Mon-Fri 9am-5pm · Visit Website
Free, confidential 24/7 statewide helpline connecting Massachusetts residents to mental health, substance use, and co-occurring disorder services. Clinicians help callers find outpatient therapy, urgent care, mobile crisis, inpatient care, and treatment programs covered by their insurance (MassHealth, commercial, Medicare, uninsured). Live chat available at masshelpline.com. No referral needed; have insurance info and ZIP code ready.
1-833-773-2445 · Statewide phone service · 24/7 · Visit Website
Major Massachusetts behavioral health provider offering outpatient therapy, medication management, psychiatric services, mobile crisis, and substance use treatment across 25+ locations in the eastern half of the state. Accepts MassHealth, commercial insurance, and Medicare; sliding-fee options may be available for uninsured patients. Call the intake line to schedule a first appointment; bring photo ID, insurance cards, and medication lists.
781-329-0909 · Dedham, MA and 25+ locations statewide · Mon-Fri 8am-8pm; some Saturday hours · Visit Website
Free mental health referral service helping Massachusetts residents find therapists matched to their needs, insurance, age, language, and location. Licensed clinicians do the matching and call the caller back with 2-3 referrals that have confirmed openings. Available to member-community residents and also to others on a fee basis. Have insurance info, ZIP code, and a brief description of presenting concerns ready when you call.
888-244-6843 · Phone/web-based referral service · Mon-Fri 9am-5pm · Visit Website
Provides free, confidential emotional support and crisis services via phone, text, and chat for people in distress across Massachusetts. Trained volunteers offer non-judgmental listening for loneliness, grief, suicidal thoughts, and life stress. Not a referral service but can connect callers to 988 and local crisis resources when needed. Anonymous; no insurance or registration required. Chat available at samaritanshope.org.
877-870-4673 · Boston, MA (phone/text-based) · 24/7 · Visit Website
Harvard-affiliated psychiatric hospital offering comprehensive mental health treatment including inpatient, partial hospitalization, residential, and outpatient programs for adults, adolescents, and children. Specialty programs for depression, anxiety, OCD, trauma, substance use, and borderline personality disorder. Accepts commercial insurance and Medicare; MassHealth acceptance varies by program. Call Admissions 24/7 for intake; bring photo ID and insurance cards.
617-855-2000 · 115 Mill St, Belmont, MA 02478 · Admissions 24/7; outpatient Mon-Fri · Visit Website
Provides mental health counseling, crisis intervention, psychiatric care, and behavioral health services across southeastern Massachusetts including Brockton, Norwood, Taunton, and New Bedford. Serves children, adolescents, and adults with MassHealth, commercial insurance, and sliding-fee options for uninsured. Call intake to schedule a first appointment; bring photo ID, insurance cards, and any prior psychiatric or medication records.
508-580-8300 · One Edgewater Dr, Suite 203, Norwood, MA 02062 · Mon-Fri 8:30am-5pm · Visit Website
Western Massachusetts behavioral health provider offering outpatient counseling, medication management, psychiatric care, and mobile crisis services in Hampshire, Franklin, and Berkshire Counties. Serves adults, children, and adolescents with MassHealth, commercial insurance, and sliding-fee options. Call intake to schedule; bring photo ID, insurance cards, medication lists, and any prior treatment records. 24/7 crisis line available.
413-585-1300 · 129 King St, Northampton, MA 01060 · Mon-Fri 8:30am-5pm; crisis 24/7 · Visit Website
Provides outpatient mental health services, family counseling, psychiatric care, and community-based behavioral health at locations across eastern Massachusetts including Lexington, Lynn, Everett, and Framingham. Serves children, adolescents, and adults with MassHealth, commercial insurance, and sliding-scale options. Call the intake line to schedule a first appointment; bring photo ID, insurance cards, and a list of current medications.
781-861-0890 · Lexington, MA and multiple eastern MA locations · Mon-Fri 8am-8pm · Visit Website
Nationwide nonprofit connecting individuals to affordable therapy sessions (typically