15 Resources
Boston's public transit system operating subway (the T), bus, commuter rail, ferry, and paratransit (The RIDE) services across eastern Massachusetts. Fares are paid via CharlieCard or CharlieTicket; reduced fares available for eligible riders. Apply for reduced fares at the CharlieCard Store at Downtown Crossing. Trip planning, schedules, service alerts, and customer service are available through the MBTA website and app. Paratransit requires separate eligibility application.
617-222-3200 · 10 Park Plaza, Suite 4510, Boston, MA 02116 · Service hours vary by line/route · Visit Website
Springfield-area transit authority serving 24 communities in the Pioneer Valley region (Hampden, Hampshire, and parts of Franklin Counties) with fixed-route bus and complementary paratransit services. Fares are paid in cash on the bus or via the PVTA Bus Tracker app. Reduced fares are available for seniors, people with disabilities, and Medicare cardholders with an approved ID card. Schedules, route maps, and fare info are on the website; riders with disabilities apply for paratransit.
413-781-7882 · 2808 Main St, Springfield, MA 01107 · Service hours vary by route · Visit Website
Worcester Regional Transit Authority providing fixed-route bus service across central Massachusetts including Worcester and surrounding communities, plus ADA paratransit for eligible riders with disabilities. Fares are paid in cash on the bus or via the WRTA Go app. Reduced fares available for seniors, people with disabilities, and students with approved ID cards. Schedules, route maps, and fare info are on the website; paratransit riders must complete a separate eligibility application.
508-791-9782 · 287 Grove St, Worcester, MA 01605 · Service hours vary by route · Visit Website
Lowell Regional Transit Authority providing fixed-route bus service and ADA paratransit across the Lowell and Merrimack Valley area including Lowell, Billerica, Chelmsford, Dracut, Tewksbury, and Westford. Fares are paid in cash on the bus. Reduced fares available for seniors and people with disabilities with an LRTA ID card. Schedules, route maps, and fare info are on the website; paratransit riders must complete a separate eligibility application through LRTA's paratransit coordinator.
978-452-6161 · 115 Thorndike St, Lowell, MA 01852 · Service hours vary by route · Visit Website
Southeastern Regional Transit Authority providing fixed-route bus service and ADA paratransit across southeastern Massachusetts including New Bedford, Fall River, and surrounding towns. Fares are paid in cash on the bus or via the SRTA Go app. Reduced fares available for seniors, people with disabilities, and Medicare cardholders with an approved ID card. Schedules, route maps, and fare info are on the website; paratransit riders must complete a separate eligibility application.
508-999-5211 · 700 Pleasant St, Suite 550, New Bedford, MA 02740 · Service hours vary by route · Visit Website
Massachusetts Registry of Motor Vehicles handles driver's licenses, state ID cards, Learner's Permits, REAL ID, vehicle registration, title transfers, and road tests. Many services are online at mass.gov/rmv; others require an in-person appointment at a Service Center. For in-person visits, schedule online; bring photo ID, Social Security documentation, proof of MA residency (two documents), and payment. Fees vary by service; some offices allow walk-in registry services but lines can be long.
857-368-8000 · Offices across Massachusetts · Varies by location · Visit Website
Reduced fares on all MBTA subway, bus, commuter rail, and ferry services for seniors age 65+, people with disabilities (including Reduced Fare CharlieCard for PCA-certified disabilities), and Medicare cardholders. Apply in person at the CharlieCard Store at Downtown Crossing; bring photo ID, proof of age or Medicare card, or documentation of qualifying disability from a medical provider. Youth ages 5-11 ride free with a paying adult; youth passes also available for ages 12-25.
617-222-3200 · Apply at MBTA CharlieCard store · Mon-Fri 8:30am-5pm · Visit Website
Berkshire Regional Transit Authority providing fixed-route bus service and demand-response paratransit across Berkshire County in western Massachusetts including Pittsfield, North Adams, Great Barrington, and surrounding towns. Fares are paid in cash on the bus. Reduced fares available for seniors and people with disabilities with an approved ID card. Schedules, route maps, and fare info are on the website; paratransit riders must complete a separate eligibility application through BRTA.
413-499-2782 · 1 Columbus Ave, Pittsfield, MA 01201 · Service hours vary by route · Visit Website
Cape Ann Transportation Authority providing fixed-route bus service and demand-response services to Gloucester, Rockport, Manchester-by-the-Sea, Essex, and Ipswich on Boston's North Shore. Fares are paid in cash on the bus. Reduced fares available for seniors, people with disabilities, and Medicare cardholders with an approved ID card. Schedules, route maps, and fare info are on the website; demand-response riders should call ahead to schedule a pickup.
978-283-7916 · Gloucester, MA 01930 · Service hours vary by route · Visit Website
Cape Cod Regional Transit Authority providing fixed-route bus service, seasonal trolleys, and demand-response paratransit across Barnstable County (all 15 towns on Cape Cod). Fares are paid in cash on the bus. Reduced fares available for seniors and people with disabilities with an approved ID card. DART (Dial-A-Ride) service provides door-to-door pre-scheduled rides. Schedules, route maps, and fare info are on the website; DART riders call ahead to schedule a pickup.
508-385-1430 · Barnstable, MA 02630 · Service hours vary by route · Visit Website
Greater Attleboro Taunton Regional Transit Authority providing fixed-route bus service and demand-response paratransit to 30+ southeastern Massachusetts communities including Attleboro, Taunton, Plainville, Mansfield, Norton, Foxboro, Wareham, and Middleboro. Fares are paid in cash on the bus. Reduced fares available for seniors and people with disabilities with an approved ID card. Schedules, route maps, and fare info are on the website; paratransit riders must complete eligibility.
508-222-6106 · 10 Oak St, Taunton, MA 02780 · Service hours vary by route · Visit Website
Montachusett Regional Transit Authority providing fixed-route bus service and demand-response paratransit across north-central Massachusetts including Fitchburg, Leominster, Gardner, Athol, and Orange. Also coordinates MassHealth non-emergency medical transportation for eligible members in its region. Fares are paid in cash on the bus. Reduced fares available for seniors and people with disabilities. Schedules, route maps, and fare info are on the website.
978-345-7711 · 1427 Water St, Fitchburg, MA 01420 · Service hours vary by route · Visit Website
Merrimack Valley Regional Transit Authority providing fixed-route bus service, EZ Trans demand-response, and ADA paratransit across the Merrimack Valley including Haverhill, Lawrence, Methuen, Andover, North Andover, Amesbury, and Newburyport. Fares are paid in cash on the bus. Reduced fares available for seniors, people with disabilities, and Medicare cardholders with an approved ID card. Schedules, route maps, and fare info are on the website; paratransit needs eligibility.
978-469-6878 · 85 Railroad Ave, Haverhill, MA 01835 · Service hours vary by route · Visit Website
Franklin Regional Transit Authority providing fixed-route bus service and demand-response transportation across Franklin County in northwestern Massachusetts including Greenfield, Turners Falls, Shelburne Falls, and surrounding towns. Fares are paid in cash on the bus. Reduced fares available for seniors and people with disabilities with an approved ID card. Schedules, route maps, and fare info are on the website; demand-response riders should call ahead to schedule a pickup.
413-774-2262 · 12 Olive St, Greenfield, MA 01301 · Service hours vary by route · Visit Website
Nonprofit providing affordable donated vehicles (typically refurbished sedans) to low-income Massachusetts residents who need transportation for work, childcare, or medical care. Referrals generally come through state agencies or partner community organizations (DTA, DCF, workforce partners), but self-applications are sometimes accepted. Participants pay a modest fee and receive a limited warranty. Apply online or through your caseworker; bring photo ID, proof of income, and proof of need.
877-822-7463 · Massachusetts (apply online) · Mon-Fri 9am-5pm · Visit Website