18 Resources
State agency connecting Massachusetts veterans with state benefits, services, annuities, and bonuses (Chapter 115), and coordinating the network of 351 local Veterans Service Officers. Also oversees the state Soldiers' Homes and outreach to homeless veterans. Individual veterans should generally start with their local Veterans Service Officer (at city or town hall) to apply for benefits; bring DD-214, photo ID, and income documentation.
617-210-5480 · 600 Washington St, Suite 1100, Boston, MA 02111 · Mon-Fri 8:45am-5pm · Visit Website
Major VA medical center system providing comprehensive healthcare, mental health, specialty care, and emergency services at Jamaica Plain, West Roxbury, and Brockton campuses plus community-based outpatient clinics across eastern Massachusetts. Eligible veterans should enroll at va.gov or call 877-222-8387. Bring DD-214, photo ID, and insurance cards when enrolling or attending a first appointment. Emergency services available 24/7 at the hospital campuses.
617-232-9500 · 150 S Huntington Ave, Jamaica Plain, MA 02130 · 24/7 emergency; clinics Mon-Fri 8am-4:30pm · Visit Website
VA medical center serving western Massachusetts veterans with primary care, mental health, long-term care, and specialty services at the main Leeds (Northampton) campus and community-based outpatient clinics in Pittsfield, Springfield, Worcester, and Greenfield. Eligible veterans should enroll at va.gov or call 877-222-8387. Bring DD-214, photo ID, and insurance cards when enrolling or attending a first appointment.
413-584-4040 · 421 North Main St, Leeds, MA 01053 · Mon-Fri 8am-4:30pm · Visit Website
VA medical center north of Boston providing mental health, substance abuse, rehabilitation, and domiciliary (residential) care for Massachusetts veterans, plus specialty outpatient services. Eligible veterans should enroll in VA healthcare at va.gov or call 877-222-8387 to start. Bring DD-214, photo ID, and insurance cards when enrolling or attending a first appointment. Part of the VA Bedford Healthcare System serving northeast MA and southern NH.
781-687-2000 · 200 Springs Rd, Bedford, MA 01730 · Mon-Fri 8am-4:30pm · Visit Website
City of Boston office assisting Boston-area veterans with Chapter 115 state benefits, VA disability and pension claims, discharge upgrades, and referrals to housing, employment, and health resources. Free for all veterans and surviving spouses residing in Boston. Walk in during business hours or call for an appointment; bring DD-214, photo ID, proof of Boston residency, and income documentation (tax return, pay stubs, or benefit letters) to apply for Chapter 115.
617-635-3037 · 1 City Hall Sq, Suite 817, Boston, MA 02201 · Mon-Fri 9am-5pm · Visit Website
Dial 988 then press 1 for free, confidential 24/7 crisis support for veterans, service members, National Guard and Reserve, and their families. Also text 838255 or chat online at veteranscrisisline.net. Responders are trained in veteran-specific concerns including combat trauma, military sexual trauma, readjustment, and suicide risk. VA enrollment not required. Crisis responders can connect callers with local VA mental health care and community resources.
988 (press 1) · National (serves all MA veterans) · 24/7 · Visit Website
Network of local Veterans Service Officers (VSOs) in all 351 Massachusetts cities and towns providing free claims assistance for federal VA benefits, Chapter 115 state benefits, discharge upgrades, and referrals to housing, employment, and health resources. Find your local VSO through the state website by city or town. Bring DD-214, photo ID, proof of residency, and income documentation (tax return, pay stubs, or benefit letters) when applying for benefits.
617-210-5480 · In every MA city and town hall · Varies by municipality · Visit Website
Transitional housing, permanent supportive housing, job training, clinical services, and case management for homeless and at-risk veterans in the Boston area. Capacity for 250+ veterans at a time. Most beds are accessible through referral from VA or coordinated entry; veterans can also walk in or call for intake. Bring DD-214, photo ID, and income documentation. Accepts veterans of all discharge statuses; staff can assist with discharge upgrades when needed.
617-371-1800 · 17 Court St, Boston, MA 02108 · Mon-Fri 9am-5pm; residential 24/7 · Visit Website
Free, confidential readjustment counseling for combat veterans, veterans who experienced military sexual trauma, and their families. Offers individual, group, couples, and family counseling plus bereavement services for families of fallen service members. VA enrollment not required; eligibility is based on service rather than discharge character in most cases. Call or visit to schedule an intake; bring DD-214 and photo ID. Not affected by VA copays or insurance.
857-203-6461 · 7 Drydock Ave, Suite 2070, Boston, MA 02210 · Mon-Fri 8am-4:30pm · Visit Website
Free readjustment counseling for combat veterans, veterans who experienced military sexual trauma, and their families in central Massachusetts. Offers individual, group, couples, and family counseling plus bereavement services for families of fallen service members. VA enrollment not required. Call or visit to schedule an intake; bring DD-214 and photo ID. Confidential; records are kept separate from the VA medical system. No copays or insurance billing.
508-753-7902 · 691 Grafton St, Worcester, MA 01604 · Mon-Fri 8am-4:30pm · Visit Website
Free readjustment counseling for combat veterans, veterans who experienced military sexual trauma, and their families in western Massachusetts. Individual, group, couples, and family counseling plus bereavement services for families of fallen service members. VA enrollment not required. Call or visit to schedule an intake; bring DD-214 and photo ID. Confidential; records are kept separate from the VA medical system. No copays or insurance billing.
413-737-5167 · 95 Ashley Ave, Suite A, West Springfield, MA 01089 · Mon-Fri 8am-4:30pm · Visit Website
Free readjustment counseling for combat veterans, veterans who experienced military sexual trauma, and their families in southeastern Massachusetts. Individual, group, couples, and family counseling plus bereavement services for families of fallen service members. VA enrollment not required. Call or visit to schedule an intake; bring DD-214 and photo ID. Confidential; records are kept separate from the VA medical system. No copays or insurance billing.
508-580-2730 · 1041 Pearl St, Brockton, MA 02301 · Mon-Fri 8am-4:30pm · Visit Website
Free readjustment counseling for combat veterans, veterans who experienced military sexual trauma, and their families in the Merrimack Valley and northeastern Massachusetts. Individual, group, couples, and family counseling plus bereavement services for families of fallen service members. VA enrollment not required. Call or visit to schedule an intake; bring DD-214 and photo ID. Confidential; records kept separate from the VA medical system. No copays or insurance billing.
978-453-1151 · 10 George St, Suite 101, Lowell, MA 01852 · Mon-Fri 8am-4:30pm · Visit Website
Free readjustment counseling for combat veterans, active duty service members, veterans who experienced military sexual trauma, and their families on the South Coast of Massachusetts. Individual, group, couples, and family counseling plus bereavement services for families of fallen service members. VA enrollment not required. Call or visit to schedule an intake; bring DD-214 (or active duty orders) and photo ID. Confidential and free.
508-999-6920 · 468 North St, New Bedford, MA 02740 · Mon-Fri 8am-4:30pm · Visit Website
State veterans home in Holyoke providing long-term care, skilled nursing, domiciliary care, and outpatient services for Massachusetts veterans. Admission is based on service eligibility, MA residency, and clinical and financial criteria. Apply through the state Department of Veterans' Services; bring DD-214, photo ID, current medical records and medication list, and proof of income. Waitlists may apply for residential care. Family visits welcomed with published visitor policies.
413-532-9475 · 110 Cherry St, Holyoke, MA 01040 · 24/7 residential; visitors vary · Visit Website
State veterans home near Boston providing long-term care, skilled nursing, domiciliary care, and outpatient services for Massachusetts veterans. Admission is based on service eligibility, MA residency, and clinical and financial criteria. Apply through the state Department of Veterans' Services; bring DD-214, photo ID, current medical records and medication list, and proof of income. Waitlists may apply. Family visits welcomed with published visitor policies.
617-884-5660 · 91 Crest Ave, Chelsea, MA 02150 · 24/7 residential; visitors vary · Visit Website
New England's largest veterans services organization providing transitional and permanent housing, employment services, food pantry, and comprehensive supportive services for homeless and at-risk veterans across Worcester and Hampden Counties. Most programs are free to eligible veterans; referrals may come through VA or coordinated entry, and walk-in intake is available. Bring DD-214, photo ID, and income documentation. Accepts veterans of most discharge statuses.
508-791-1213 · 69 Grove St, Worcester, MA 01605 · Mon-Fri 8am-5pm; residential 24/7 · Visit Website
Statewide DAV (Disabled American Veterans) chapters providing free accredited claims assistance for VA disability compensation and pension, free transportation to VA facilities for medical appointments, and advocacy for disabled Massachusetts veterans and their families. Services are free; membership is open but not required to receive DAV claim services. Contact the MA state DAV or local chapter; bring DD-214, photo ID, and any existing VA decisions or medical records.
617-727-2978 · Chapters across Massachusetts · Varies by chapter · Visit Website