Child Support in New York

15 verified resources.

About Child Support for Fathers

Child support in the United States is administered state-by-state under the Title IV-D federal program, with every state required to operate a child support enforcement agency. These agencies establish paternity, locate non-custodial parents, calculate support obligations, and enforce payments through wage garnishment, tax refund intercepts, license suspension, and other civil enforcement tools. Support amounts are calculated using state-specific guidelines, most based on an income shares or percentage-of-income formula. Fathers paying support can request modifications when their income drops substantially or when circumstances change (job loss, additional children, disability). Fathers owed support can open a case with their state agency free of charge. This directory includes each state's child support agency, online calculators, local enforcement offices, and modification resources.

Child Support in New York

New York has separate Family Court (for custody, support, paternity, DV) and Supreme Court (for divorce) systems. NYC's Family Court operates in all five boroughs. The Office of Child Support Services runs enforcement. NYC, Buffalo, Rochester, Yonkers, and Syracuse are the major metros. Legal Aid Society of NYC, New York Legal Assistance Group, and Legal Services NYC provide substantial family law aid.

15 Resources

1. NY Child Support Program — childsupport.ny.gov — Free

Official NYS child support portal at childsupport.ny.gov. Opens cases, locates non-custodial parents, establishes paternity, obtains and enforces orders, and collects payments. Online enrollment and case management available 24/7. Call (888) 208-4485 Mon–Fri 8am–7pm for assistance. Manage your case, view payment history, and update contact information without visiting an office.

(888) 208-4485 · Mon–Fri 8am–7pm · Visit Website

2. NY Child Support Helpline — OTDA — Free

Statewide helpline for child support questions including case status, payments, paternity, modifications, and enforcement. TTY available at (866) 875-9975. Call (888) 208-4485 Mon–Fri 8am–7pm. Representatives can look up your case, explain enforcement actions, help with arrears questions, and provide information about requesting a modification through the NY OTDA system.

(888) 208-4485 · 40 North Pearl Street, Albany, NY 12243 · Mon–Fri 8am–7pm · Visit Website

3. NY Child Support — Local Offices Locator — Free

Find your local child support office by county at childsupport.ny.gov/offices. Every NY county has a dedicated child support office providing in-person case services including case establishment, paternity testing coordination, order enforcement, modification requests, and payment processing. Bring photo ID and your case number. Hours are Mon–Fri 8am–5pm at most county locations.

(888) 208-4485 · Online 24/7 · Visit Website

4. NYC HRA — Child Support Calculator (OCSS) — Free

Official NYC-based online calculator using NY Child Support Standards Act formula. Estimates child support amounts based on combined parental income and custody arrangement. Free to use at nyc.gov. Enter both parents' gross incomes and custody time to generate an estimate. Useful for understanding likely orders before negotiating or appearing in court. Not a substitute for legal advice.

Online 24/7 · Visit Website

5. NY Courts — Maintenance & Child Support Calculator — Free

Official New York State courts online tool to calculate post-divorce child support and maintenance using the statutory formula. Free to use at nycourts.gov for self-represented litigants. Enter each parent's income and custody percentages to estimate amounts. Results are based on the CSSA formula used by NY judges. Print estimates to bring to mediation, negotiations, or court hearings.

Online 24/7 · Visit Website

6. Paternity Establishment — NY Child Support — Free

Information on voluntary Acknowledgment of Parentage forms, DNA testing through the child support program, and paternity petitions through Family Court. Establishing paternity is the first step to securing custody and support rights. Call (888) 208-4485 Mon–Fri 8am–7pm. DNA testing is arranged through the local child support office at no upfront cost. Paternity must be established before a custody or support order can be entered.

(888) 208-4485 · Mon–Fri 8am–7pm · Visit Website

7. Child Support Order Modification — NY — Free

Either parent can request a child support modification if there is a substantial change in circumstances such as job loss, income change, or custody shift — or if three years have passed since the last order. Request a review online at childsupport.ny.gov, by phone at (888) 208-4485, or through Family Court directly. The review process is free through the NY child support program.

(888) 208-4485 · Mon–Fri 8am–7pm · Visit Website

8. Albany County Child Support Office — Free

Local child support services for Albany County residents through the Department of Social Services. Services include case establishment, paternity testing, order enforcement, and modification requests. Located at 162 Washington Avenue, Albany. Call (518) 447-7300 Mon–Fri 8am–5pm. Bring photo ID and your Social Security number. Case status lookups available through childsupport.ny.gov.

(518) 447-7300 · 162 Washington Avenue, Albany, NY 12210 · Mon–Fri 8am–5pm · Visit Website

9. NYC Office of Child Support Services (OCSS) — Free

NYC HRA child support agency handling cases for all five boroughs. Services include case opening, paternity establishment, order creation, enforcement, and modification requests. Contact through the statewide helpline at (888) 208-4485. NYC residents can also access case information and make payments online at childsupport.ny.gov. Bring photo ID and Social Security number when calling or visiting.

(888) 208-4485 · Mon–Fri 8am–5pm · Visit Website

10. NY OTDA — Child Support Self-Help Information — Free

Official OTDA guide to how NY child support works including the Child Support Standards Act formula, enforcement tools such as income withholding and license suspension, interstate cases, and arrears resolution options. All information is free online at otda.ny.gov. Call (888) 208-4485 if you have specific questions about your case. Available Mon–Fri 8am–7pm.

(888) 208-4485 · Online 24/7 · Visit Website

11. Erie County Child Support Office (Buffalo) — Free

Local child support services for Erie County and the Buffalo area. Services include case establishment, paternity testing, order enforcement, and modification requests. Located at 95 Franklin St., Buffalo. Call (716) 858-7117 Mon–Fri 8am–5pm. Bring photo ID and Social Security number. Case status and payment information also accessible at childsupport.ny.gov using your case number.

(716) 858-7117 · 95 Franklin St., Buffalo, NY 14202 · Mon–Fri 8am–5pm · Visit Website

12. Suffolk County Child Support Office (Long Island) — Free

Child support services for Suffolk County families on Long Island. Services include paternity establishment, order creation, modification, and enforcement. Located at 3455 Veterans Memorial Hwy, Ronkonkoma. Call (631) 854-9700 Mon–Fri 8am–5pm. Bring photo ID and Social Security number when visiting. Case status and payment history are available online at childsupport.ny.gov.

(631) 854-9700 · 3455 Veterans Memorial Hwy, Ronkonkoma, NY 11779 · Mon–Fri 8am–5pm · Visit Website

13. Nassau County Child Support Office (Long Island) — Free

Child support services for Nassau County on Long Island. Services include case management, paternity establishment, order creation, enforcement, and modification requests. Located at 60 Charles Lindbergh Blvd., Uniondale. Call (516) 571-3636 Mon–Fri 8am–5pm. Bring photo ID and Social Security number. Case information and payment status available at childsupport.ny.gov.

(516) 571-3636 · 60 Charles Lindbergh Blvd., Uniondale, NY 11553 · Mon–Fri 8am–5pm · Visit Website

14. Westchester County Child Support Office — Free

Local child support agency for Westchester County. Services include paternity establishment, order creation, modification requests, and enforcement actions. Located at 112 E Post Rd., White Plains. Call (914) 995-5113 Mon–Fri 8:30am–4:30pm. Bring photo ID and Social Security number. Payment and case status information accessible online at childsupport.ny.gov using your case number.

(914) 995-5113 · 112 E Post Rd., White Plains, NY 10601 · Mon–Fri 8:30am–4:30pm · Visit Website

15. Onondaga County Child Support Office (Syracuse) — Free

Local child support agency for Onondaga County and the Syracuse area. Services include case establishment, paternity testing, order enforcement, and modification requests. Located at 421 Montgomery St., Syracuse. Call (315) 435-2985 Mon–Fri 8am–5pm. Bring photo ID and Social Security number when visiting. Payment and case status are accessible at childsupport.ny.gov.

(315) 435-2985 · 421 Montgomery St., Syracuse, NY 13202 · Mon–Fri 8am–5pm

Child Support — Common Questions

How do I open a child support case?
Apply through your state's Child Support Services agency — usually online, in person, or by mail. Applications are free, and the agency handles paternity establishment, order creation, and enforcement on your behalf. You don't need the other parent's cooperation to open a case.
Can I modify my child support order?
Yes, if there's a substantial change in circumstances (income drop of 15–25% or more, job loss, disability, a new child, change in custody time). File a Motion to Modify with the court that issued the original order. Most states don't modify retroactively — file as soon as circumstances change.
What happens if I can't pay?
Contact the child support agency immediately — don't ignore the debt. Options include payment plans, hardship modifications, and in some states, work programs that substitute community service for payment. Accumulated arrears don't disappear but can sometimes be reduced through debt compromise programs.
How is the amount calculated?
Each state uses guidelines — most follow Income Shares (combining both parents' income) or Percentage of Income (only non-custodial parent's income). Online calculators on every state agency site estimate your obligation. The actual order also considers health insurance, childcare, and other add-ons.