Erie County Mental Health — Buffalo

Mental Health · New York · Free

County mental health system serving Buffalo and Western New York. Offers outpatient clinics, 24/7 crisis services, community support programs, and residential care. Crisis Services hotline at (716) 834-3131 is available around the clock. Office at 95 Franklin St., Buffalo. Sliding-scale fees apply. Call to find the nearest outpatient clinic or get a referral to a licensed provider in Erie County.

Contact & Details

Address: 95 Franklin St., Buffalo, NY 14202

Phone: (716) 834-3131

Hours: Crisis: 24/7; offices Mon–Fri 8–5

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About Mental Health for Fathers

Mental health services in the US range from free crisis lines and public community mental health centers to private therapy and inpatient care. The 988 Suicide and Crisis Lifeline operates 24/7 nationwide and is free and confidential. SAMHSA's National Helpline (1-800-662-HELP) connects callers with local treatment resources for mental health and substance use. Community Mental Health Centers exist in every state and serve people regardless of ability to pay, usually on sliding-scale fees. Medicaid covers mental health care in all states, and the ACA requires insurance plans to cover mental health at parity with medical care. Fathers are particularly at risk for undiagnosed depression, anxiety, and substance issues around separation and custody disputes — this directory surfaces crisis lines, low-cost therapy, support groups specifically for men, and state mental health authorities.

Mental Health in New York

New York has separate Family Court (for custody, support, paternity, DV) and Supreme Court (for divorce) systems. NYC's Family Court operates in all five boroughs. The Office of Child Support Services runs enforcement. NYC, Buffalo, Rochester, Yonkers, and Syracuse are the major metros. Legal Aid Society of NYC, New York Legal Assistance Group, and Legal Services NYC provide substantial family law aid.

More Mental Health in New York

  • 988 Suicide & Crisis Lifeline — National mental health crisis line. Call or text 988 anytime for suicidal thoughts, mental health emergencies, or substance use crises. Avai
  • Crisis Text Line — Free, confidential 24/7 crisis counseling via text message. Text HOME to 741741 to connect with a trained crisis counselor for anxiety, depr
  • NYC 988 / NYC Well — NYC's comprehensive mental health and substance use helpline. Free, confidential 24/7 counseling, crisis support, referrals, and appointment
  • NYS Office of Mental Health (OMH) — New York State agency overseeing mental health services statewide. Find licensed providers, crisis services, community programs, and inpatie
  • NAMI New York State — State affiliate of NAMI with 50+ local chapters across New York. Free peer support groups, NAMI Family-to-Family education, NAMI Peer-to-Pee
  • NAMI NYC Metro — NAMI affiliate serving New York City with free peer support groups, Family-to-Family classes, and mental health education programs. Multiple

Mental Health — Common Questions

I'm in crisis right now — who do I call?
Dial or text 988 — the Suicide & Crisis Lifeline, free and confidential, 24/7 nationwide. Veterans press 1. For non-crisis mental health support, call SAMHSA's National Helpline at 1-800-662-HELP.
How do I find a therapist I can afford?
Community Mental Health Centers (every state has them) charge on sliding-scale based on income. Medicaid covers therapy in all states. Private insurance must cover mental health at parity with medical care. Psychology Today's therapist finder lets you filter by insurance. Open Path Collective offers
0–$80 sessions.
Can therapy hurt my custody case?
Almost always no — judges view voluntarily-sought mental health treatment as responsible parenting. Therapists must keep sessions confidential (with narrow exceptions: child abuse disclosure, imminent self-harm). Court-ordered evaluations are different from voluntary therapy.
Is there support specifically for men?
Yes. Face It Foundation, HeadsUpGuys, Men's Sheds, and Man Therapy run men-focused programs. Many community mental health centers run men-only groups. Fatherhood programs often include peer support as part of their model.