Question 1

What do I do in a crisis?

Accepted Answer

Dial 988 and press 1 for the Veterans Crisis Line. Text 838255. Chat at veteranscrisisline.net. Staffed 24/7 by veterans. Also visit any VA emergency department — you'll be seen regardless of enrollment status.

Question 2

I'm not enrolled with the VA — can I still get help?

Accepted Answer

Yes. Visit any VA medical center to enroll. Most veterans with an honorable or general discharge qualify for free or low-cost care. Combat veterans within 10 years of separation get enhanced eligibility. Bring your DD-214.

Question 3

Can the VA help with custody cases?

Accepted Answer

The VA doesn't provide attorneys for family law, but many state bar associations run free Veteran Legal Clinics. The VA Caregiver Support Program and Vet Centers provide counseling, and Veteran Treatment Courts exist in many jurisdictions for justice-involved vets.

Question 4

What does a VSO do?

Accepted Answer

A Veterans Service Organization (American Legion, VFW, DAV, state VSO) helps veterans file disability compensation claims, pension claims, and appeals for free. They're accredited by the VA and often get better outcomes than self-filed claims. Always use a VSO before paying for a claims agent.

NY State Department of Veterans' Services

Contact & Details

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