Child support enforcement office for Wilmington and New Hanover County helping fathers establish paternity, locate parents, establish new support orders, and enforce existing ones. Modification requests are accepted when income or family circumstances change significantly. Online payment setup and case tracking available through NC ePay. Call 910-798-3400 to schedule. Located at 1650 Greenfield St, Wilmington. Bring photo ID. Open Mon-Fri 8am-5pm.
Child support in the United States is administered state-by-state under the Title IV-D federal program, with every state required to operate a child support enforcement agency. These agencies establish paternity, locate non-custodial parents, calculate support obligations, and enforce payments through wage garnishment, tax refund intercepts, license suspension, and other civil enforcement tools. Support amounts are calculated using state-specific guidelines, most based on an income shares or percentage-of-income formula. Fathers paying support can request modifications when their income drops substantially or when circumstances change (job loss, additional children, disability). Fathers owed support can open a case with their state agency free of charge. This directory includes each state's child support agency, online calculators, local enforcement offices, and modification resources.
Child Support in North Carolina
North Carolina district courts handle family matters in all 100 counties, with some counties having dedicated family court sessions. The Child Support Services Section operates under DHHS. Charlotte, Raleigh, Greensboro, Durham, and Winston-Salem are the largest metros. Legal Aid of North Carolina is the primary LSC-funded statewide civil legal aid program.
More Child Support in North Carolina
Wake County Child Support Office — Local child support enforcement office serving Wake County assisting with establishing paternity, setting up support orders, modifications,
Mecklenburg County Child Support Services — County-level child support office serving Charlotte and Mecklenburg County providing case establishment, enforcement, payment collection, an
Guilford County Child Support Enforcement — Serves Greensboro, High Point, and all of Guilford County helping establish paternity, locate non-custodial parents, and establish or modify
Durham County Child Support Services — Local child support office for Durham County assisting with paternity establishment, order setup and enforcement, income withholding, and mo
NC ePay - Child Support Payment Portal — Official online payment portal for NC child support allowing payments via credit card, debit card, or bank account. Fathers can access full
Cumberland County Child Support Office — Local child support enforcement office serving Fayetteville and Cumberland County providing paternity establishment, order setup, enforcemen
Child Support — Common Questions
How do I open a child support case?
Apply through your state's Child Support Services agency — usually online, in person, or by mail. Applications are free, and the agency handles paternity establishment, order creation, and enforcement on your behalf. You don't need the other parent's cooperation to open a case.
Can I modify my child support order?
Yes, if there's a substantial change in circumstances (income drop of 15–25% or more, job loss, disability, a new child, change in custody time). File a Motion to Modify with the court that issued the original order. Most states don't modify retroactively — file as soon as circumstances change.
What happens if I can't pay?
Contact the child support agency immediately — don't ignore the debt. Options include payment plans, hardship modifications, and in some states, work programs that substitute community service for payment. Accumulated arrears don't disappear but can sometimes be reduced through debt compromise programs.
How is the amount calculated?
Each state uses guidelines — most follow Income Shares (combining both parents' income) or Percentage of Income (only non-custodial parent's income). Online calculators on every state agency site estimate your obligation. The actual order also considers health insurance, childcare, and other add-ons.